Terms & Conditions - Luminate Festival


Regarding Admission to Lunasa and “Friend of Luminate” Membership 


  • Luminate Festival Educational and Spiritual Trust (Luminate Trust) is a registered charity with charitable purposes that include: the advancement of education regarding the ecology, music, arts, culture, health, spiritual development, and other matters beneficial to the community.
  • Lunasa is a family-friendly, non-alcohol, private event organised by Luminate Trust for registered members only.
  • Lunasa takes place on private land; the land is not open to the public and conditions of access apply.
  • People may register for membership in the category “Friend of Luminate” whereby Terms and Conditions of Membership apply.
  • By attending Lunasa the Participant is declaring that they agree to and understand the Terms and Conditions of Admission and Membership as listed on the Luminate Trust website www.luminatefestival.co.nz and is accepting that this is a lawfully binding agreement.
  • Lunasa is not the same as Luminate Festival (also organized by Luminate Trust); Lunasa is a smaller event with less zones and activities in a format that can change with circumstances as needed from time to time; anyone considering attending Lunasa understands that there can be no expectations of it being on the same scale as recent Luminate Festivals and that it is unlikely to have international music or presenters in the schedule for 2021.
  • Participants at Lunasa are deemed to be in alignment with the purpose, vision and culture of Luminate Trust.
  • Anyone who is concerned about their own health in regards to being in proximity to other people, and anyone showing signs of infection or ill-health is not to attend Lunasa.
  • Luminate Trust reserves the right to make changes to the Lunasa event program, schedule, activities, dates, duration and attractions at any time and any changes may be made with or without notice and no refunds, exchanges, transfers, credit, compensation either financial or otherwise, is required to be offered.
  • Luminate Trust reserves the right to make changes to the Terms and Conditions of Admission and Membership at any time with or without notice and the most current version will apply in all cases.
  • Lack of awareness of these Terms & Conditions is not a reason to not be bound by them.
  • These Terms & Conditions should be read in conjunction with additional information found on the trust’s website www.luminatefestival.co.nz


Admission Pass
(Pass) – A document with a unique bar-code providing authorisation to an individual to attend Lunasa, issued by Luminate Trust to certain categories of Youth and Adult Participants, including “Friend of Luminate” Members, Supporters, Contributors, Crew, Volunteers, Guests and any other categories defined by Luminate Trust from time to time. An Admission Pass cannot be sold, exchanged or transferred and is non-refundable.

Business Supporter
– A business or other organisation that makes a financial or in-kind contribution to Luminate Trust

Canaan Downs-Pikikirunga (Canaan Downs)
– Private land where Lunasa is held.

Event Site
– Designated area within Canaan Downs where scheduled and organised activities take place, such as music, workshops, village market etc.

Admission Gate (Gate)
– Point of entry for all Participants to verify and process authorised admission to Lunasa.

Friend of Luminate
– A class of membership established by Luminate Trust that has no voting rights in the trust and requires a membership fee to be paid on an annual basis. Can apply to Adult and Youth.

– A financial contribution to Luminate Trust, pertaining to fundraising whereby people are invited to make a Gift contribution of their choice and where categories of Gifts with corresponding amounts may be suggested.

– The event organised by Luminate Trust for registered members only.

Lunasa Site (Site)
– The private land of Canaan Downs in combination with all adjoining land and adjoining access roads used for the purpose of Lunasa.

– An individual person registered as a member of and approved by Luminate Trust.

– Any authorised person attending Lunasa.

Purpose, Vision and Culture of Luminate Trust
– pertaining to definitions and statements written and displayed on the website.

– An individual person who makes a financial or in-kind contribution to Luminate Trust.

– A specific, single use band provided to authorised participants.


Age Categories of Participants

The following categories apply regarding the age of the Participant on 1st February 2021

  • Adult:               19 to 74 years inclusive
  • Children:         under 14 years
  • Seniors:           75 years and over
  • Youth:              14 to 18 years inclusive

Terms and Conditions of Membership

Friend of Luminate Member (Friend of Luminate)

  • A Friend of Luminate is a class of membership established by Luminate Trust that has no voting rights in the trust and requires a membership fee to be paid on an annual basis. Can apply to Adult and Youth.
  • When registering as a Friend of Luminate, lawfully correct personal details such as first name, last name, email address are required. Personal details are handled according to Luminate Trust’s Privacy Policy.
  • The Membership fee is required to be paid at the time of registration and covers the period 10th October 2020-10th October 2021 and may be renewed on an annual basis.
  • A Friend of Luminate can make a financial contribution (Gift) to Luminate Trust to help fund the aims and objectives of the Trust.
  • Friends of Luminate who make a Gift contribution above a set minimum value are eligible to request a Member’s Admission Pass to Lunasa.
  • Eligible Members will be able to download their Admission Pass from the Luminate Trust website using their registration details to login. The
  • Admission Pass must be either printed or saved to a mobile device to present at the Gate to gain admission. If saved to a mobile device this must be done prior to travelling to the Site as internet connection is not available at the Gate.
  • An Adult registering as a Friend of Luminate cannot register any other Adult as a member but can register any Youth that they are legal guardians of.
  • If multiple Membership fees and Gift contributions are paid for by one person, ie by the Adult on behalf of the nominated Youth, all names of the
  • Members must be entered at the time of payment and the correct age category selected for each Member. The person paying agrees to the Terms and Conditions of Admission and Membership on behalf of all named, which is the same as if each individual has agreed, and the person paying agrees to direct all named to read the full set of Terms and Conditions on the Luminate Trust website.
  • Luminate Trust reserves the right to refuse, revoke, cancel or terminate any person’s membership. If a membership fee has been paid within 3 months prior to such an action being taken, the fee may be refunded at the discretion of Luminate Trust.
  • All Members shall be held to have consented to, and to have agreed to be bound by these Terms and Conditions in their entirety.

Membership Fees and Gift Contributions

  • Membership fees and Gift contributions are paid online via the Membership portal on Luminate Trust’s website. Personal details are handled according to Luminate Trust’s Privacy Policy.
  • Receipt(s) of payment will be sent to the Friend of Luminate’s registered email address.
  • Membership Fees and Gift contributions are not refundable and cannot be transferred or exchanged, unless at the sole discretion of Luminate Trust.
  • A change in personal circumstances, change of mind, medical reasons, or inability to attend Lunasa for any reason does not entitle the person to a refund or other remedy.

Member’s Admission Pass to Lunasa (Member’s Admission Pass)

  • A Member’s Admission Pass is valid only for the named Member and cannot be sold, exchanged or transferred to anyone else and refunds do not apply.
  • Admission Passes may not be used as part of promotional giveaways, or contests, sweepstakes or in exchange for service unless with the express written consent of Luminate Trust.
  • Luminate Trust will not provide refunds (in whole or in part) or other compensation for changes to any event program, schedule, activities, attractions, dates, duration of event or for adverse weather.
  • Lunasa is an all-weather event. Changes will be made to adjust for adverse weather where possible. This Agreement remains valid whatever the weather conditions during the event with no refunds provided.
  • Luminate Trust is not liable for any person’s consequential loss due to changes to the event program, schedule, activities, dates, duration of the event, adverse weather, earthquake, natural disaster or due to any changes or cancellation resulting from a Force Majeure Event.
  • Luminate Trust reserves its rights to postpone, make changes to or cancel Lunasa (the event) at any time due to a Force Majeure Event that, in
  • Luminate Trust’s sole discretion, makes it logistically impossible to continue to run the event.
  • “Force Majeure Event” shall mean anything outside Luminate Trust’s reasonable control, including without limitation: fire, inclement weather, flooding, drought, earthquake, volcanic eruption, landslide, damage to the Site, lightning, explosion, sabotage, accident, labour dispute, terrorism, civil unrest, war, pandemic, any unforeseen or unexpected circumstances, and any rulings made by police, council, district health board government or other authority with lawful and appropriate jurisdiction.
  • In the very unlikely situation where Lunasa had to be postponed or cancelled due to a Force Majeure Event or for any other reason: Members understand that Luminate Trust reserves the right to uphold the Terms and Conditions as stated and may not be in a position to offer refund, exchange, credit, transfer or other remedy; notwithstanding Luminate Trust also reserves the right at its sole discretion to decide whether any Members’ Admission Passes may be eligible for consideration towards another event held at another time in the same or in an alternate location with a similar or different program and activities, or if refunds may be possible to offer either in full or in part. In such a situation, Luminate Trust reserves the right to notify members of the relevant details by email or any other method of suitable communication and not to enter into discussion on the matter.

Payments via Luminate Trust’s Website Admission Portal

  • An admin fee and credit/debit card or bank transfer fee may apply to payment of Donations, Membership fees and Gift contributions and these fees are non-refundable in all circumstances. Full details of the fees will be available on the final page prior to payment.
  • All prices and amounts payable are in New Zealand dollars and include GST.
  • Luminate Trust utilises Windcave (Windcave.com) for secure online payments from credit/debit cards and bank transfers. The system is securely hosted and protected by SSL. Windcave uses Account2Account for bank transfers.
  • Credit Card and bank details are not shared with Luminate Trust, and Windcave is responsible for processing all payments.
  • Each person is responsible for keeping their own bank, payment and login details secure  and agrees that Luminate Trust is not liable should any breach of such details occur for any reason.
  • Donations, Membership fees and Gift contributions are processed only after the email contact information of the person making the payment has been verified.
  • If the person making the payment does not receive a confirmation email, or experiences an error message or service interruption after entering payment information, it is this person’s responsibility to confirm whether or not the order was successful by emailing the transaction details to the Support team via the website.
  • If a person’s selection of a Membership registration or Admission Pass is in the incorrect age category, the person who made the payment must contact the Support team with full details to arrange the correction.

Admission to Lunasa

  • To participate in Lunasa, all Adults, Seniors and Youth are required to be registered Members and to have a valid Admission Pass. Children gain free admission and do not require an Admission Pass.
  • Each Admission Pass entitles the individual to entrance to Lunasa including camping, entrance to all workshops and music zones, access to provided amenities and activities throughout the event.
  • Admission Passes that are lost, destroyed, damaged or stolen will not be replaced, refunded exchanged or otherwise remedied.
  • The Admission Pass, issued via Luminate Trust’s website /Admission Portal for Members, is allocated by first name & family name (Name), and the
  • Name on the Admission Pass must match the Participant’s photo ID which will be verified at the Gate.
  • Each Admission Pass is issued according to Age Category and must match the Participant’s proof of age.
  • All Children and Youth under 16 yrs old must attend Lunasa accompanied by an Adult guardian who is responsible for the Child or Youth during the event.
  • Guardians must ensure that Children and Youth in their charge comply with these Terms and Conditions.

At the Gate

  • The Gate to Lunasa will open for admission at 10am on Wednesday 3rd February 2021.
  • Photo Identity and proof of age is required to gain admission to Lunasa for all Adults, Youths and Seniors. Appropriate photo ID includes Drivers Licence and Passport. Proof of age may be required for children under 14 years if the child may look older.
  • Entry to Lunasa may be refused if: the name or age on the Admission Pass does not match the photo ID; or if the Admission Pass is found to be cancelled, damaged or defaced in any way or does not appear in the Gate admin system: in all such circumstances no refund, exchange or compensation will be provided.
  • There will be no facility at the gate to pay for Admission Passes. All Admission Passes must be organised in advance via the Members Admission Portal on the website.
  • After the Admission Pass has been verified, Participants are provided with a Wristband at the Gate which must be worn and be clearly visible at all times during attendance at Lunasa.
  • Admission Passes and Wristbands that are damaged or modified in any way will not be accepted as valid.
  • No refunds or replacements or exchanges will be given if a Wristband is lost, stolen, damaged or destroyed.
  • Lunasa is a family-friendly and clean environment event. Alcohol is not permitted to be brought onto the Site.
  • During the admission process, any vehicle, bags and containers may be searched by event Crew before admission to Lunasa is granted, and any alcohol or dangerous or inappropriate items will be confiscated and not returned.
  • Dogs and other animals are not permitted on the Site with the exception of certified guide dogs and authorised dogs belonging to event Crew. In the interests of safety to Participants, native wildlife and grazing sheep, any person presenting at the Gate with any animal will not be granted admission until they have taken their animal to be looked after somewhere else.

Travel and Vehicles


  • It is the responsibility of each person travelling to Lunasa to drive safely on the Canaan Road with caution and at low speed. It is generally unsafe to travel at more than 30 kph, and less than this in many parts of the road. Drivers must be prepared to slow down and give way to large vehicles, vehicles with heavy loads/trailers/caravans and those travelling uphill.
  • Participants bring vehicles, caravans, trailers entirely at their own risk, and Luminate Trust does not guarantee the suitability of the Canaan Road or Site for any vehicle.
  • Any person wanting to leave the festival and intending to return will need to have a valid reason. Departure is at the discretion of Gate Crew and it may not be possible at certain times due to traffic or other reasons. A condition of exit is that upon return the vehicle must be parked in the designated parking area for the duration of the event. This parking area is within walking distance of the campsite.
  • On Admission to Lunasa, Participants may drive their vehicle to the campsite and camp by their vehicle. Once parked in the Campsite the vehicle is not permitted to move, until the Participant is departing the Site. Vehicles are not permitted to be driven past the camping area – no exceptions.
  • Only authorised vehicles are permitted into the Event Site. Any unauthorised vehicles found beyond the camping area/in the Event Site may be wheel clamped and/or towed away at the owner’s expense, and the owner will be liable to pay all costs incurred.

Restricted Vehicle movement

All vehicles parked in the Camp Site are advised to remain parked for the duration.

  • For Health & Safety reasons Luminate Trust cannot allow vehicles to leave the Camp Site and return to the Camp Site.
  • It is also important to minimise traffic on the Canaan Road and to reduce carbon
  • Anyone needing to leave the Site will need to have good reason, will sign out at the Gate, and will receive a temporary re-entry pass. This pass is required along with photo ID and a valid Wristband to be approved re-entry.
  • Someone wearing a Lunasa event Wristband will not be approved re-entry unless they also have the required re-entry pass and matching photo ID. The Wristband will be checked and a damaged Wristband will not be accepted as valid.
  • The returning Participant(s) will need to park a distance away from the Camp Site in a designated non-camping vehicle park.
  • If you are camping in your vehicle and are considering leaving and returning we recommend you think again – camping is not permitted in the returning Participant’s vehicle park!

Luminate Trust is under no obligation to approve people leaving the Site and returning. Luminate Trust is willing to help accommodate people with a valid unavoidable reason for needing to leave and return, however this has to be managed carefully. Your understanding is appreciated.

Note: A valid unavoidable reason does not include needing to leave to buy food or get more cash. Participants are required to come prepared for camping in a sub-alpine environment for the duration of their stay at Lunasa.

Within Lunasa

  • Lunasa Crew will be carrying out friendly Wristband checks throughout the Site, and the Wristband must be shown and kept visible if requested by any of the Crew – we appreciate your co-operation in this.
  • Every Participant agrees to take full responsibility for themselves and their belongings, and will pack out everything that they bring in along with any rubbish generated. There are no rubbish bins or recycling facilities on Site.
  • All Participants are responsible to keep the Site clean and free from any litter.
  • All enclosed areas such as marquees and stages, all dance floor areas, either enclosed or in the open air, and seating areas in the vicinity of cafes are designated as smoke-free and vape-free zones.
  • Visual Media Crew approved by Luminate Trust are the only people authorised to take film footage (video and photographs) at Lunasa. Participants are not permitted to use video cameras or drones on Site.
  • By participating in Lunasa each person is giving permission to be recorded in visual or audio format anywhere on Site and on Canaan Road and that the recordings may be used for promotional and other purposes on behalf of Luminate Trust. Please be reassured that great care is taken to respect people’s feelings and if a photo is used which a Participant is unhappy about then please contact via the Luminate website with the details.
  • Everyone on Site must comply promptly with the orders from anyone authorised to act on behalf of Luminate Trust including but not limited to Lunasa management team, Fire Safety, Medical & Emergency, Health and Safety, Security and Site Guardian crew. This is really important as in an emergency there may not be time to give an explanation of why the order is being made.
  • Fireworks are not permitted anywhere on Site.


  • Participants must follow the instructions of all Luminate crew who may direct them into and within the Campsite, and camping is allowed in allocated areas only.
  • No camping in the forest or under trees, as it can be dangerous (eg due to falling limbs from trees), and can damage the native snails and their habitat.
  • A roped fence shows the boundary.
  • All Participants are required to take responsibility for and remove from the Festival Site any rubbish and recycling that they generate, and to take any such items to a Council Refuse/Recycling Centre. Cans and containers that can be recycled must be washed first. Everyone is required to pack out all that they bring and leave no trace.
  • The Campsite is for resting and relaxation. No music or loud noise is allowed in the campsite.
  • Participants who would like to camp with their friends need to arrive together and set up camp together. It is not possible to save camping spaces for others.
  • The Campsite contains Emergency Vehicle Access Ways that must remain clear at all times. Any item that impedes an Access Way will be removed by Luminate Crew.
  • Participants are required to bring everything needed to camp and stay warm and dry in a sub-alpine environment for the duration of their stay at the festival and to be prepared for any weather conditions.
  • Fires and open flames are strictly forbidden in the Campsite and Participants are not allowed to light fires anywhere in the festival site nor launch candle lantern balloons.


  • All participants in Lunasa accept complete responsibility for the safety and care of their own belongings, and for the safety and welfare of themselves and anyone in their custody and care.
  • Luminate Trust will not be held responsible for the personal items and vehicles of participants, nor any injury, loss, theft or damage sustained either within the festival or travelling to or departing from the festival.
  • The Site is in a remote outdoor sub-alpine location with natural hazards. The Site and surrounding land contains uneven terrain, Karst limestone features, sink-holes, crevasses, cliffs, rock formations, beech forest, marble outcrops, caves, streams, ponds, dry river beds which can flash flood, and many other natural topographical elements, flora and fauna. Many features may be hidden from view. Beech trees can drop branches and heavy limbs without warning.
  • The Canaan Road is a narrow gravel road which is uneven and has ditches and steep slopes to the side in many places. Drivers must take care and keep speed low at all times.
  • Attending Lunasa is entirely at the Participant’s own risk and Participants assume and understand that there are risks inherent in admission to the Site and travel to and from the Site.
  • All Participants acknowledge that the Site where Lunasa is held is a natural environment with a range of infrastructure and that the Site may contain all manner of obstacles, risks and dangers, both known and unknown, natural and human-made which may result in loss or damage to property, personal injury or worse. Knowing this to be the case, everyone choosing to attend Lunasa and enter the Site, does so at their own risk agreeing to take full self-responsibility for themselves and their belongings and waiving and foregoing any rights to make any claims for losses and injuries and all Participants agree to come well prepared to handle challenging situations that may be encountered on Site.
  • Every Participant agrees to indemnify and hold Luminate Trust, its officers, staff and contractors harmless from any demands, loss, liability, claims or expenses (including legal fees on a full indemnity basis) made against the trust by a Participant or any third party due to or arising out of that
  • Participant’s attendance at Lunasa or any breach by that Participant of the Terms and Conditions of this agreement.
  • Parents/Guardians agree to hold Luminate Trust, its officers, staff and contractors harmless from any and all liability for all demands, loss, liability, claims or expenses (including legal fees) incurred by a minor in his/her charge or caused to third parties by a minor in his/her charge, arising out of that minor’s attendance at Lunasa or any breach by that minor of these terms and conditions.
  • A Participant shall be held fully liable for any loss or damage to property of Luminate Trust, of its officers, crew, contractors or of Canaan Downs Collective Aotearoa Ltd, or other damage caused that Participant.
  • If a Participant feels that their or others’ health or safety is threatened, they are required to inform the nearest Site Guardian, Security crew or report the details to the Information Hub within the Event Site.
  • In the case of a medical emergency report the details to the Medical team, the Information Hub or to the nearest member of Lunasa Crew with a radio.
  • There is very little to no cell phone coverage on Site. Luminate Trust arranges for a mobile network booster for emergencies and this is not available for Participants to use. It is recommended to switch mobile devices to flight mode to save battery life.

Tough Love


Out of respect for all those who contribute so much to co-create Lunasa, and to help keep a peaceful and safe community, along with health and safety reasons, Luminate Trust has developed strategies for the following situations outlined below.  

  • Anyone who is ordered to leave the Site or is refused entry to Lunasa will not have any Admission Pass refunded or exchanged nor any other compensation given.
  • Luminate Trust reserves the right to refuse admission to anyone for any reason.
  • Anyone who is ordered to leave the Site or refused entry to Lunasa will not be allowed to return and may be served with a Trespass Notice and further action may be taken as required. Such a person may be photographed and their details recorded.
  • An Incident Report will be made if any of the following eventuate, and the details may be shared with other organisations.
  • A Trespasser’s details will be kept on file and the person will not be allowed entry to any other events run by Luminate Trust within the following two years or for perpetuity.
  • Any member of the public found on Site during the event without a valid Wristband and Admission Pass will be issued with a Trespass Notice and required to immediately leave the Site.
  • Any person found to have altered or removed a Wristband may be required to leave the Site and not return.
  • Anyone behaving in a manner deemed destructive, disorderly, dangerous, abusive or unsafe may be removed from the Site and further action may be taken.
  • Failure to comply with orders from authorised Crew acting on behalf of Luminate Trust (including but not limited to in an emergency situation) may result in the person being served a Trespass Notice and being removed from the Site.
  • Anyone found with alcohol on Site will have the alcohol confiscated and not returned, and if the quantity is deemed excessive then the person may be required to leave the Site and not return.
  • Anyone found flying an aerial drone on Site will have the drone confiscated until after the event ends, and the person may be required to leave the Site and not return.
  • If a “stow-away” (someone attempting to enter the event without a valid Admission Pass) is found in a vehicle, each person in the vehicle may be refused admission to the event and further action may be taken. The stow-away will not be granted admission. The stow-away and driver of the vehicle will be photographed and their details recorded and the details of the incident may be shared with other organisations. The driver of the vehicle will be held responsible for the safe transport of the stow-away to one of the nearest towns.
  • Sound systems, vehicle stereos and generators are not permitted in the Campsite and anyone found using any of these may be required to leave the Site and not return.
  • Trading is only permitted by approved Traders with allocated spaces in the Village Market, by Cafes run on behalf of Luminate Trust and by authorised 
  • Healing practitioners. Anyone else found Trading on Site may be required to leave the Site and not return.
  • Fires are strictly prohibited as they can pose a danger to safety. Anyone found with an unauthorised fire may be required to leave the Site.


Massive gratitude to all Participants who attend Lunasa peacefully and harmoniously, in alignment with the culture of Luminate Trust, and who understand the need for clarity around extensive Terms and Conditions of Admission and Membership.

All Rights Reserved by Luminate Festival Educational and Spiritual Trust.

Last updated 5th October 2020

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